Quick answers about how we work — from services and workflow to pricing and support. Still curious? Send us a note.
Our agency offers a full range of digital services including UI/UX design, website design and development, mobile app development (iOS & Android), logo and brand identity design, digital marketing (SEO, paid ads, social media, content), and AI integration for chatbots, automation and analytics.
A simple business website typically ships in 3–5 weeks; a mid-size marketing site or ecommerce build lands in 6–10 weeks; and larger custom platforms usually run 3–5 months. We share a detailed timeline before the project kicks off.
Yes — a large share of our clients are startups and small businesses. We tailor scope and pricing to fit early-stage budgets while still delivering a professional, scalable result.
Send us a message via the contact form (or email us at info@dezignexperts.com). We’ll reply within 24 hours to book a free consultation call and put together a scope and estimate.
Absolutely. Redesigns are one of our most common projects. We start with an audit of the current site, then propose a plan that modernizes design, improves conversion, and preserves the SEO you’ve already built.
We follow a structured five-step workflow: Discovery → Strategy → Design → Development → Launch. This ensures every project is well-planned, executed efficiently, and meets client goals.
Every project starts with a detailed timeline mapped out by phase and delivery milestone. You get weekly progress updates and a shared board so you can see exactly where we are at any moment.
Yes — client input is baked into every phase. There are formal review points at the end of each stage, plus async feedback on the shared project board any time you have thoughts.
Every deliverable goes through internal QA before it reaches you: design reviews for visual work, code review and cross-browser/device testing for development, and copy proofing for content.
You get all source files, documentation, and a handover walkthrough. Most packages include a free support window after launch, and ongoing maintenance retainers are available if you want us to keep looking after things.
Pricing depends on the project’s complexity, scope, and specific client requirements. We provide a detailed, transparent quote before starting any work — no surprise fees, no hidden line items.
Both. Most projects run on fixed-price packages so you know the cost up front. For open-ended engagements (ongoing marketing, iterative product work) we offer hourly and monthly retainer options.
We accept major credit and debit cards, bank transfers, and Stripe. Larger projects are typically split into milestone payments (deposit, mid-project, and final).
Yes — most engagements start with a 30–50% deposit to secure your project in our schedule. The rest is billed against milestones or at project completion.
No hidden fees. The quote you sign is the price you pay. If scope changes during the project, we discuss the impact on cost with you before doing any extra work.
Yes — every client is assigned a dedicated project manager who serves as your primary point of contact throughout the project.
Email, phone, and the shared project board are all monitored during business hours (9am–5pm GMT, Monday–Friday). For urgent items we also have a client portal that reaches us after-hours.
Project Camp (our client portal) is the source of truth for every project — deliverables, feedback, revisions, and invoices all live there. We also use email for formal comms and video calls for reviews.
Yes. Most packages include a free support window (30 days to 6 months depending on tier). After that, we offer maintenance retainers with defined SLAs.
You’ll get a formal weekly status update, plus real-time visibility on the shared project board. During active design/dev phases we typically communicate several times per week.